Improvement
Changed: Dashboard, Flow Builder, campaigns, reports, and developer workflows
Improved dashboard return paths, Flow Builder automation, campaign reliability, report filtering, and developer-facing configuration workflows.
Changelog
Latest updates and improvements to the Whats91 platform
Jun 11, 20261.2.0
Fix
Fixed: Dashboard return path after login
Preserved the originally requested dashboard page during unauthenticated redirects so users return to pages like API Tokens after login instead of always landing on the dashboard.
Fix
Fixed: AI Brain fallback marker display
AI Brain playground fallback answers now show the fallback badge without repeating the raw `[FALLBACK]` marker in the chat bubble.
Fix
Fixed: Flow Usage session report loading
Flow Usage session reports no longer fail with incorrect MySQL prepared-statement arguments when loading journey sessions.
Fix
Fixed: Campaign opt-out keyword handling
Campaign opt-out keyword handling now records `UNSUBSCRIBE` reliably, avoids the webhook-side `userId is not defined` crash, adds standalone opt-outs to the sender-scoped blacklist, and keeps opt-out/resubscribe handling ahead of flows, chatbots, and AI bots.
Fix
Fixed: Campaign unsubscribe confirmations
Campaign unsubscribe confirmation messages now send consistently after `UNSUBSCRIBE` by allowing the opt-out system reply to bypass only the newly-created sender blacklist row.
Fix
Fixed: Customer sidebar upcoming tag alignment
Customer sidebar upcoming tags now sit at the row edge without changing the original icon-to-label alignment for main menus.
Fix
Fixed: Campaign throttle requeue behavior
Campaign throttle setting changes now requeue campaigns waiting on `CAMPAIGN_THROTTLE_WINDOW_CLOSED` so they are rechecked against the updated sending window immediately.
Fix
Fixed: Campaign worker skipped-state reporting
Campaign workers now record retry-expired, subscription-blocked, and billing-blocked jobs as internal not-sent/skipped states when Meta was never called, preventing false `message_failed` rows and false campaign failure rates.
Fix
Fixed: All Messages origin classification
All Messages now classifies message-event origin and hides uncorrelated coexisting/mobile-app webhook activity, while retaining report rows for Whats91-sent messages and matching Meta status/reply updates.
Fix
Fixed: All Messages outbound filtering
All Messages outbound filtering now keeps report-visible Meta status rows even when older/imported sends do not have a same-table outbound event, restoring valid API and campaign messages while still hiding coexisting/unmatched rows through `report_visible`.
Fix
Fixed: Partner customer management actions
Partner Customer management now gives normal partners the same assigned-customer actions as Tech Partners, including edit, cache clear, impersonation, and customer creation.
Fix
Fixed: Contact import phonebook return state
Contact import now preserves the selected phonebook when returning from regular or grid imports, adds a completed grid-import back button, and keeps the Contacts menu responsive by syncing phonebook selection with the `groupUid` URL.
Fix
Fixed: Campaign retry-expiry throttle deferrals
Campaign throttle deferrals are now capped at the job retry-expiry boundary and throttle-setting changes also requeue old zero-attempt `RETRY_EXPIRED` rows that were created before Meta dispatch.
Fix
Fixed: Campaign log cleanup scheduler
Campaign log cleanup now runs through the backend Node-cron scheduler after migrations, using `CAMPAIGN_LOG_CLEANUP_CRON` and `CAMPAIGN_LOG_CLEANUP_TIMEZONE` instead of requiring a separate system cron entry.
Fix
Fixed: Campaign Builder draft confirmation actions
Campaign Builder draft confirmation actions now stay aligned in one row, with the discard action styled as a destructive red button.
Fix
Fixed: Report summary metrics under stat filters
All Messages and Campaign Reports keep their summary metric counts intact when a status stat filter is applied, so filtered rows change without zeroing the overall stat cards.
Fix
Fixed: Stale report API responses
Report data loaders now guard against stale API responses overwriting newer filter results.
Fix
Fixed: Message Billing stale filter responses
Message Billing now uses the branded report loader and ignores stale billing responses when filters change.
Fix
Fixed: Template copy media preservation
Template copy now preserves existing JPG, PDF, video, and document header media by preselecting reusable source media in the new template form and resolving source-template media on submit when the upload cache has expired.
Fix
Fixed: WhatsApp Cloud API Fresh Register flow
WhatsApp Cloud API setup now offers Fresh Register instead of Replace, deleting and recreating the selected setup row from Meta while keeping the same setup reference for sender-scoped configuration.
Feature
Added: Customer AI Profiles
Customer AI Profiles under the AI menu for encrypted provider credentials, model defaults, full-page editing, and saved-profile testing.
Feature
Added: Customer AI Brains
Customer AI Brains under the AI menu with linked AI Profiles, text contracts, copied markdown instructions, playground testing, fallback detection, and basic analytics.
Feature
Added: Flow journey tracking
Flow journey tracking now records flow sessions, stages, transitions, messages, user inputs, timeouts, abandonment, and completion status in the flow database, with a new customer Flow Usage report under Automation.
Feature
Added: Flow Usage cleanup cron
Main backend Flow Usage cleanup cron now removes flow journey report data older than 15 days from the flow database.
Feature
Added: Internal template dispatch and Talk to Agent node
Reusable internal template dispatch API for Whats91 systems and a new Flow Builder Talk to Agent node can notify agents through approved WhatsApp templates.
Feature
Added: Branded GlobalLoader
Reusable branded `GlobalLoader` component using the Whats91 logo, first applied to All Messages and Campaign Reports while report data is loading.
Feature
Added: Campaign Builder template-aware opt-out defaults
Campaign Builder templates with `Unsubscribe`, `Opt-Out`, `Stop`, or `Not Interested` quick replies now auto-enable opt-out, select the initial message button, and fill the report label while still allowing edits.
Feature
Added: Campaign Builder save-draft support
Campaign Builder save-draft support adds a header Save Draft action and a leave prompt that can save, discard, or continue editing.
Feature
Added: Public API v1 sendtemplate PDF image conversion
Public API v1 `sendtemplate` now supports optional `sendAsImage` / `send_as_image` PDF invoice conversion for approved image-header templates.
Feature
Added: Administrator Customer report filters and export columns
Administrator Customer report now supports Billing managed by and Chat access filters, conditional Yes/No coloring, and Excel export with Meta registered phone, `phone_number_id`, and `waba_id`.
Feature
Added: Customer template footer field
Customer template creation now exposes Meta's optional footer text field for non-authentication templates and submits it through the existing footer component payload.
Feature
Added: Template category badges and campaign retry defaults
Campaign Builder now shows colored Marketing, Utility, and Authentication badges in template selection dropdowns, final review summaries, and directly above the launch button, and new campaigns default retry expiry to two days after creation.
Feature
Added: Meta template webhook status sync
Meta template approval, rejection, and category webhooks now sync local template status/category data and can notify customers through configured WhatsApp templates.
Feature
Added: Template webhook customer notifications
Template webhook customer notifications now use the generic company notification sender configured by `NOTIFICATION_SENDER_ID`, avoiding customer-specific sender fallbacks.
Feature
Added: Internal template notification context
Internal template dispatch now supports `notification_context` so template notifications use the company notification sender while Flow Builder notifications keep the customer sender.
Feature
Added: Template webhook lookup indexes
Template webhook lookup indexes now use MySQL-safe prefix lengths so startup migrations do not fail on long template name columns.
Feature
Added: Customer account profile updates
Customer dashboard headers now let signed-in customers open an account profile form from their name/email and update only their email ID, password, or WhatsApp mobile number; password changes require confirmation and mobile changes require country-code selection plus WhatsApp OTP verification.
Improvement
Changed: Flow Builder inbound trigger defaults
New Flow Builder inbound-message trigger nodes now default to Exact match instead of Any keyword.
Improvement
Changed: Flow Builder media previews
Flow Builder message nodes now show attached image media as inline thumbnails and PDF, Excel, Word, or fallback document media as clear file-type chips.
Improvement
Changed: Flow Builder node header spacing
Flow Builder node headers are now slimmer with balanced vertical padding and no default title/subtitle paragraph spacing.
Improvement
Changed: Flow Builder mixed-media message nodes
Flow Builder message nodes now support up to 10 mixed media attachments with per-item captions and media-first webhook delivery.
Improvement
Changed: Flow Builder timeout and action paths
Flow Builder timeout and action paths can now route to Talk to Agent, with mandatory template-based agent alerts and optional customer text notifications.
Improvement
Changed: AI Brain markdown instruction copy actions
AI Brain Markdown instructions now provide separate website and document copy buttons with source-specific Brain Contract extraction prompts and no embedded Brain-specific values.
Improvement
Changed: Campaign Builder throttle defaults
Campaign Builder throttle defaults now use a wider `05:00` to `23:00` sending window for new/default settings.
Improvement
Changed: Campaign opt-out defaults
Campaign opt-out defaults now include `NOT INTERESTED` for opt-out and `INTERESTED` for re-subscribe keyword handling.
Improvement
Changed: Developer REST API dashboard documentation
Developer REST API dashboard documentation now shows a moved-docs notice and opens the maintained external developer site in a new tab.
Improvement
Changed: Flow Usage, Chat Shortcuts, and Customer Add-ons page density
Flow Usage, Chat Shortcuts, and Customer Add-ons pages were tightened by removing redundant hero/header panels, moving key actions into the dashboard header, reducing excess padding, and making pagination/action visibility more contextual.
Improvement
Changed: All Messages stat card quick filters
All Messages report stat cards are now clickable quick filters for statuses such as total, read, pending, duplicate, and failed; the filter resets naturally on a page reload.
Improvement
Changed: Campaign Reports stat quick filters
Campaign Reports now match the All Messages quick-filter behavior on campaign list and campaign detail stats, with report-area loading overlays while filters refresh.
Improvement
Changed: Campaign Reports mobile filters
Campaign Reports now use the compact All Messages-style two-column mobile layout for list and detail filters while preserving desktop report layouts.
Improvement
Changed: Message Billing runtime indexes
Message Billing runtime indexes now cover common customer billing report filters on the separate billing database.
Improvement
Changed: Message Billing aggregate sender view
Message Billing now defaults to an explicit all-linked-numbers aggregate view, with a sender filter for viewing billing rows and summaries for one registered Meta number while shared wallet balances remain account-wide.
Improvement
Changed: Administrator Wallet Management customer search
Administrator Wallet Management now uses the same customer search styling and debounced customer lookup as the Subscription form when adding wallet transactions.
Improvement
Changed: Administrator Customer WABA search
Administrator Customer search now matches Cloud API WABA IDs through `cloud_api_setup.whatsapp_business_account_id`, backed by a new runtime index for faster WABA lookup.
Improvement
Changed: Customer sidebar upcoming section
Customer sidebar now moves AI, Orders, Catalog Management, and WA Group into the bottom upcoming section with visible `Upcoming` tags.
Improvement
Changed: Talk to Agent phone and parameter handling
Talk to Agent node setup now accepts country-code phone numbers without requiring a leading plus sign and uses clear parameter dropdown labels such as incoming phone number, last incoming message text, flow name, and session references.
Jun 6, 20261.0.2
Fix
Fixed: Webhook chat-access cache safety
Improved webhook chat-access cache safety so enabled chats do not miss inbound messages.
Fix
Fixed: Cloud API setup recheck for stale chat cache
Rechecked the Cloud API setup from the database when webhook cache reports `access_chats` disabled, preventing stale cache from skipping inbound conversation inserts.
Fix
Fixed: Chat-access cache invalidation on admin toggle
Invalidated WhatsApp-number setup cache immediately when administrators toggle chat access for a customer.
Feature
Added: Partner and Tech Partner account subtypes
Added Partner and Tech Partner subtypes for partner accounts while keeping the shared partner login flow.
Feature
Added: Partner role controls and pricing overrides
Added administrator controls to upgrade or downgrade partners, role badges in partner/admin UI, and role-specific subscription/add-on pricing overrides.
Feature
Added: Partner subscription plan visibility toggle
Added an administrator-controlled subscription plan visibility toggle so plans stay hidden from partner screens unless explicitly enabled.
Feature
Added: Whats91 Coins allocation ledger
Added phase-one Whats91 Coins allocation with administrator ledger entries, GST/tax audit values, and partner read-only balance/history views.
Feature
Added: Partner read-only Plans menu
Added a partner read-only Plans menu that lists subscription plans marked visible to partners with Partner/Tech Partner pricing applied.
Feature
Added: Partner subscription activation with Whats91 Coins
Added partner subscription activation using Whats91 Coins for assigned customers, including balance validation, idempotent activation requests, and negative spend ledger rows.
Feature
Added: Partner project registration links
Added unique partner project registration links so customers registering from a partner link are automatically assigned to that partner.
Feature
Added: Public API v2 webhook management endpoints
Added public API v2 webhook management endpoints for listing event keys, creating Webhooks v2 destinations, listing/retrieving webhooks, and updating existing webhook UIDs.
Feature
Added: Public API v2 message reporting endpoints
Added public API v2 message reporting endpoints for paginated message reports, message status lookup, mobile-number history, campaign reports, campaign responses, and delivery analytics.
Feature
Added: Public API v2 billing endpoints
Added public API v2 billing endpoints for user-wide and sender-scoped message billing history, template-category billing, delivered/payable/free records, billing summaries, and wallet history.
Feature
Added: Public API v2 chatbot creation endpoints
Added public API v2 chatbot creation endpoints for text, public media URL, button, CTA, and list-response chatbots, plus list/get APIs for existing chatbots.
Feature
Added: Public API v2 contact book endpoints
Added public API v2 contact book management endpoints for listing books, reading contacts, creating/updating books, and JSON bulk contact uploads.
Feature
Added: Public API v2 blacklist endpoints
Added public API v2 message blacklist management endpoints for listing, retrieving, adding, updating, and soft-removing sender-scoped blocked recipients.
Feature
Added: Public API v2 conversation report endpoints
Added public API v2 conversation report endpoints for listing conversations, summary counts, by-mobile threads, conversation detail, and paginated conversation messages.
Feature
Added: Dedicated message-sending documentation split
Added a dedicated public API v2 message-sending documentation file that separates Whats91-specific send/chat APIs from Meta-compatible message APIs.
Improvement
Changed: Normal Partner and Tech Partner access boundaries
Normal Partner accounts now keep read-only customer access, while Tech Partner accounts retain customer edit, cache flush, and impersonation actions.
Improvement
Changed: Partner subscription plan visibility
Partner subscription views now show only plans marked visible to partners, keeping internal administrator-only plans hidden.
Improvement
Changed: Partner Coins ledger display
Partner Coins now displays a unified coin ledger with both incoming administrator allocations and outgoing subscription activation spends.
Jun 5, 20261.0.1
Feature
Added: Contact book duplicate maintenance baseline
Improved contact book maintenance with duplicate phone cleanup and safer selection behavior.
Feature
Added: Partner password login support
Added partner password login support with a required business profile form before partner dashboard access.
Feature
Added: Partner registration page
Added a direct partner registration page at `/partner/register` with account-owner and business-profile sections.
Feature
Added: Partner state and city capture
Added state and city capture to partner registration and partner business-profile completion, with mandatory India state selection and mandatory city validation.
Feature
Added: Administrator partner assignment for customers
Added administrator-controlled partner assignment for customers using a dedicated partner-customer relationship table and searchable partner selector in the customer edit form.
Feature
Added: Administrator partner management
Added administrator partner management with a Partners menu, partner list, edit form for personal and business details, and partner impersonation support.
Feature
Added: Partner-scoped customer management
Added partner-scoped customer management so partners can view assigned customers, log in as assigned customers, flush cache, and update only name, email, mobile number, and password.
Feature
Added: Read-only partner Subscription and Customer Add-ons menus
Added read-only partner Subscription and Customer Add-ons menus so partners can review assigned customers' subscriptions and add-ons without creating, upgrading, assigning, or editing them.
Feature
Added: Read-only partner Message Billing menu
Added a read-only partner Message Billing menu so partners can review message billing history only for customers assigned to them.
Feature
Added: Campaign v2 log cleanup worker
Added a nightly Campaign v2 log cleanup worker with dry-run support, retention controls, batch limits, MySQL locking, and run-audit records for operational campaign logs.
Feature
Added: Contact book duplicate phone cleanup workflow
Added a contact book duplicate phone cleanup workflow that lets customers select multiple contact books, preview duplicate phone numbers, and remove duplicate book memberships while keeping the oldest active occurrence.
Feature
Added: Contacts Excel export
Added Excel export for Contacts, including all-contact export from the contact book list and contact-book scoped export from inside a selected book.
Feature
Added: Sender-scoped message blacklist management
Added sender-scoped message blacklist management under Contacts, including single number add, bulk paste, search, deactivate, restore, Redis-backed checks, and send-path blocking before Meta delivery.
Feature
Added: Flow Builder add-on assignment
Added Flow Builder add-on `103`, seeded as `Flow Builder`, so administrators can assign Flow Builder access per WhatsApp sender number.
Feature
Added: Orders > Payment Gateways Dynamic UPI onboarding
Added Orders > Payment Gateways for sender-scoped Dynamic UPI intent gateway onboarding with encrypted credentials, default gateway selection, and validation for VPA, HTTPS intent URL, MCC, and active duplicate names.
Improvement
Changed: Contact book duplicate-selection behavior
Updated the contact book page so row selection is only enabled after activating Check Duplicate mode; normal row clicks continue opening contact books by default.
Improvement
Changed: Contacts sidebar grouping
Converted the Contacts sidebar item into a group with Contact Books and Blacklist entries.
Improvement
Changed: Blacklist page entry flow
Reworked the Blacklist page to match the contact book header/action pattern, moved single-number entry into a modal, and moved bulk copy-paste entry into a dedicated sub-page.
Improvement
Changed: Flow Builder access warning
Flow Builder now remains visible in the menu, but customers without add-on `103` for the selected WhatsApp number see an access warning instead of the flow list/editor.
Improvement
Changed: Partner Dashboard sidebar position and summary counts
Moved the Partner Dashboard menu item to the first sidebar position and added responsive dashboard summary counts for assigned customers, active add-ons, and inactive add-ons.
Improvement
Changed: Legacy Standard WhatsApp user fields
Removed legacy `users` table field usage for the discontinued Standard WhatsApp integration from modern Whats91 customer, partner, registration, and template-library flows.
Fix
Fixed: Blacklist table source badge overflow
Fixed Blacklist table source badges overflowing into the updated-date column by constraining long source labels and widening responsive table columns.
Fix
Fixed: Partner Customer Add-ons collation lookup
Fixed partner Customer Add-ons scope lookup failing when add-on scope UID columns and Cloud API setup UID columns use different MySQL collations.
Fix
Fixed: WhatsApp reconnect and replace loop
Fixed WhatsApp reconnect/replace looping when Meta assigns a new phone-number ID/WABA to the same E.164 number; Replace now archives the old setup and activates the new Meta identity.
Fix
Fixed: Template cleanup after WhatsApp number replacement
Fixed template cleanup after WhatsApp number replacement by detaching old-number templates from the active sender context and skipping invalid Meta delete calls for stale WABA/HSM IDs.
Breaking
Removed: Administrator Cloud API setup comparison page
Removed the administrator Cloud API setup comparison page and backend report endpoints because the legacy database comparison workflow is no longer needed.
Breaking
Removed: Legacy users table fields
Added a database cleanup migration to drop legacy `users` columns: `session_count`, `sms_min_count`, `whatsapp_type`, `demo_period`, and `sms_count`.
Jun 3, 20261.0.0
Feature
Initial stable release: Whats91 platform baseline
The first Whats91 changelog baseline, covering the current customer workspace, WhatsApp Cloud API workflows, automation, reporting, billing, and developer tooling.
Feature
WhatsApp Cloud phone-number management
Connect and manage WhatsApp Cloud API phone numbers from the customer workspace.
Feature
Template and Meta library management
Maintain templates, carousel templates, Meta library imports, and reusable template parameter presets.
Feature
WhatsApp setup diagnostics
Review phone-number webhook state, business profile information, session health, and setup diagnostics.
Feature
Campaign source selection
Create campaigns from contact books, CSV/Excel imports, manual numbers, and conversations.
Feature
Campaign mapping, testing, scheduling, and throttling
Use template mapping, source-specific inputs, test sends, scheduling, retries, opt-out controls, and throttle settings.
Feature
Campaign delivery and response reports
View campaign reports, response reports, unsubscribe reports, and customer-friendly delivery summaries.
Feature
Outbound, inbound, raw-event, and analytics reports
Track outbound messages, received messages, raw events, and WhatsApp analytics in separate report views.
Feature
Report filters, counters, history, and exports
Use status counters, filtering, message history, exports, and campaign delivery breakdowns.
Feature
Message state audit coverage
Audit accepted, sent, delivered, read, failed, pending, and reached message states.
Feature
Contact books and audience fields
Manage contact books, contacts, custom fields, grid imports, CSV/Excel uploads, and date field compatibility.
Feature
Contact import mapping and validation
Map columns, validate phone numbers, preview import data, and maintain custom contact attributes.
Feature
Chatbot, AI MetaBot, labels, teams, and departments
Build chatbots, chat shortcuts, AI MetaBot workflows, labels, teams, departments, and chat redirect access.
Feature
Flow Builder library, validation, drafts, and testing
Use the Flow Builder with flow library imports, validation, draft editing, media assets, and WhatsApp-style testing.
Feature
Flow Builder node automation
Design node-based automation flows with triggers, messages, waits, actions, conditions, and validation.
Feature
Flow Builder sample imports and draft tests
Create flows from administrator-managed library samples and test draft flows without sending live WhatsApp messages.
Feature
Media, Busy templates, and file-template mapping
Manage reusable media, Busy template documentation, Busy software API setup, and file-template mapping.
Feature
Busy PDF and text workflow support
Support PDF and text Busy formats, screenshot previews, and file-based campaign/template workflows.
Feature
Message billing, wallet, subscription, and add-on review
Review message billing, wallet history, subscription access, add-ons, and plan-gated capabilities.
Feature
Administrator billing and WhatsApp cost tools
Use administrator billing tools for pricing, wallet management, message billing gaps, and WhatsApp cost reporting.
Feature
Developer public API tokens and REST documentation
Manage public API tokens, REST API documentation, live logger streams, and public sendtemplate integrations.
Feature
Miracle and Busy-compatible integrations
Use custom integrations such as Miracle and Busy-compatible APIs for external software workflows.
Feature
Webhook, department, team, label, and workspace settings
Configure webhooks, departments, team members, chat labels, Google Workspace, Google Sheets, and Google Drive.
Feature
Maintenance, cache, phone-number context, and health views
Use maintenance mode, cache controls, phone-number context, and operational health views.
Feature
WA groups, catalogs, products, orders, and diagnostics
Operate WA groups, catalog management, products, feeds, sync jobs, orders, diagnostics, and analytics where enabled.
Feature
Administrator users, subscriptions, templates, flows, and Meta tools
Use administrator tools for users, subscriptions, template library, flow library, Meta system users, and setup comparison.